Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in my day that could have been filled by another client. As such, a 12 hour notice for any cancellations or changes to your appointment is required. ** No shows without any communication will automatically incur a 50% cancellation fee from the total amount of services booked** **Appointments cancelled or rescheduled less than 12 hours before appointment time can also incur a 50% cancellation fee of the total amount of services booked if deemed necessary by V.L.V luxury spa & esthetics** We understand things happen sometimes, please ALWAYS reach out. We will try our best to accommodate your needs.